Hippo Virtual Care (HVC) is a groundbreaking platform that blends physical and virtual healthcare, empowering providers and educators to deliver the benefits of in-person experiences remotely.
We create elevated experiences across multiple industries – whatever the challenge or uncharted circumstance. With decades-backed market knowledge across telecoms, banking, energy, tech and retail, we have the expertise to amplify your sales strategy and customer experience.
Whether you need to start from scratch or scale fast, we offer solutions tailor-fit to you. Our team of skilled agents are ready to handle customer interactions with the care and precision needed for your business. With our experience in CRM systems such as Dynamics365 and Salesforce, we’ll provide seamless integration and channel management to be the friendly face behind your brand and meet your customers where they’re at.
We offer integrated communication channels such as calls, emails, social media, live chat and messaging services into an omnichannel approach. This gives customers the freedom to choose their preferred method of interaction – making the customer journey more convenient and efficient.
Get best-in-class strategic advice and consulting to elevate business processes. Our advisory services boast a team of multi-disciplinary subject matter experts who will work with you to review your current position and offer advice on how to move forward. We deliver solutions across technology, software, fulfilment, distribution, recruitment and more, using LEAN methodology to deliver efficiently and consistently. Working to agreed SLAs and KPIs, we can expand or adapt to your specific needs, and our Uniquely Governance Model will keep you informed of all key metrics.
How “Sales Oriented Service, Service Oriented Sales” is changing the landscape of CX.
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